Privacy policy

Privacy Policy (Last Updated: March 3, 2026)

Recoon Resistance operates this shop and website, including all associated information, content, features, tools, products, and services, to provide you as a customer with a personalized shopping experience (the "Services"). Recoon Resistance is powered by Shopify, enabling us to provide these Services. This Privacy Policy describes how we collect, use, or disclose personal data when you visit, use, or make a purchase or other transaction using the Services or otherwise interact with us. In the event of any conflict between our general Terms of Service and this Privacy Policy, this Privacy Policy will take precedence with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you confirm that you have read and agree with this Privacy Policy and our collection, use, and disclosure of your data as described in this Privacy Policy.

What Personal Data Do We Collect or Process?

When we refer to "personal data," we mean information that identifies you or can be directly associated with you. Personal data does not include information that has been anonymized or aggregated such that it can no longer be identified or linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such personal data:

  • Contact details such as name, billing address, shipping address, phone number, and email address.

  • Financial data such as credit/debit card numbers, payment card information, financial account details, transaction details, payment method, payment confirmation, and other payment details.

  • Account information such as username, password, security questions, configurations, and settings.

  • Transaction information such as items you view, add to cart, wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

  • Communications with us such as information you provide when communicating with us, e.g., when submitting a customer support request.

  • Device information such as information about your device, browser, or network connection, IP address, and other unique identifiers.

  • Usage information such as information about your interactions with the Services, including how and when you interact with or browse the Services.

Sources of Personal Data

We may collect personal data from the following sources:

  • Directly from you: We collect data when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal data.

  • Automatically through the Services: We collect data from your device or when you use our products/Services or visit our website, as well as through the use of cookies and similar technologies.

  • From our service providers: We collect data when we engage service providers to activate certain technologies and when they collect or process your personal data on our behalf.

  • From our partners and other third parties.

How Do We Use Your Personal Data?

Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:

  • Providing, personalizing, and improving the Services: We use your personal data to provide you with the Services, including fulfilling our contract with you, processing payments, fulfilling orders, storing your preferences and items of interest, sending account-related notifications, creating, maintaining, and managing your account, arranging shipping, facilitating returns/exchanges, enabling reviews, and creating a personalized shopping experience (e.g., recommending products based on your purchases). This may also include using your personal data to better customize and improve the Services.

  • Marketing and advertising: We use your personal data for marketing and advertising purposes, such as sending marketing communications via email, SMS, or mail and displaying online ads for products or Services on the Services or other websites based on items you previously purchased or added to cart, and other activities related to the Services.

  • Security and fraud prevention: We use your personal data to authenticate your account, provide a secure payment/shopping experience, detect, investigate, or take action against potentially fraudulent, illegal, unsafe, or malicious activities, protect public safety, and ensure the security of our Services. If you choose to use the Services and register an account, you are responsible for protecting your account login credentials. We strongly recommend not sharing your username, password, or other access credentials with anyone.

  • Communicating with you: We use your personal data to provide customer support and effective Services, respond promptly to your requests, and maintain our business relationship with you.

  • Legal purposes: We use your personal data to comply with applicable law or respond to valid legal processes, including requests from law enforcement or regulatory authorities, investigate civil investigations, potential or actual legal disputes, or other adversarial proceedings, and investigate or enforce potential violations of our Terms or Policies.

How Do We Disclose Personal Data?

Under certain circumstances, we may share your personal data with third parties for legitimate purposes as outlined in this Privacy Policy. Such circumstances may include:

  • To Shopify providers and other third parties that provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

  • To our business and marketing partners who provide marketing services on your behalf and display ads to you. For example, we use Shopify to support personalized ads via third-party services based on your online activity across various retailers and websites. Our business and marketing partners use your data per their own privacy policies. Depending on your location, you may have the right to direct us not to share information about you to enable targeted advertising and marketing based on your online activity across various retailers and websites. If you wish to exercise this right and opt out of such uses, you can do so here.

  • When you request or otherwise consent to us sharing specific information with third parties, e.g., to deliver products to you, or when you use social media widgets or login integrations.

  • To our affiliates or otherwise within our corporate group.

  • In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable Terms or Policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal data about your access to and use of the Services to provide and improve the Services for you. Data you submit to the Services will be transmitted to Shopify and to third parties that may be located in countries other than your country of residence to provide and improve the Services for you. We also use certain advanced Shopify features that collect data and information from your interactions with our shop, other merchants, and Shopify to protect, expand, and improve our business. To provide these advanced features, Shopify may use personal data collected from your interactions with our shop, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes. For more information on how Shopify uses your personal data and your rights, please see the Shopify Consumer Privacy Policy. Depending on where you live, you can exercise certain rights regarding the personal data listed here via the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliate websites or not controlled by us, please review their privacy and security policies and other terms. We make no representations and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information posted on those sites. Information you provide in public or semi-public forums, including information you post on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms without restrictions on our or a third party's use. Inclusion of such links by us does not imply endorsement of those platforms or their owners or operators unless explicitly stated in the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal data from children under the age of majority in your country. If you are a parent or guardian and believe your child has provided us with their personal data, please contact us using the contact details below to request deletion. As of the effective date of this Privacy Policy, we have no knowledge of selling or sharing the personal data of persons under 16 (as defined by applicable law).

Security and Retention of Your Data

Please note that no security measures are perfect or impenetrable, so we cannot guarantee "perfect security." Information you send us may also be subject to risks during transmission. We recommend avoiding insecure channels when sending sensitive or confidential information to us.

How long we retain your personal data depends on various factors, such as whether we need the data to manage your account, provide Services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal data. These rights are not absolute, may only apply in certain circumstances, and in some cases, we may deny your request as permitted by law.

  • Right of access/information: You may have the right to request access to the personal data we hold about you.

  • Right to erasure: You may have the right to request deletion of the personal data we hold about you.

  • Right to rectification: You may have the right to request correction of inaccurate personal data we hold about you.

  • Right to data portability: You may have the right to receive a copy of the personal data we hold about you and request we transmit it to a third party under certain conditions and exceptions.

  • Right to opt out of sale or sharing for targeted advertising: Depending on your location, you may have the right to opt out of the "sale" or "sharing" of your personal data or object to processing of your personal data for purposes considered "targeted advertising" under applicable privacy laws. If you wish to exercise this right and opt out of such uses, you can do so here. Note: If you visit our site with Global Privacy Control enabled, we treat it as an opt-out request for that device/browser (and associated Shopify account if identifiable). More on Global Privacy Control. We do not recognize other "Do Not Track" signals.

  • Communication preferences management: We may send promotional emails. You can opt out anytime via the unsubscribe link in our emails. Non-promotional emails (e.g., account or order updates) may continue.

  • If you reside in the UK or EEA, you may also exercise (subject to exceptions): Right to object/restrict processing; Withdrawal of consent (no effect on prior lawful processing).

You can exercise these rights via the Services or by contacting us below. For Shopify-processed data rights, see https://privacy.shopify.com/en. Exercising rights incurs no disadvantage. We may verify identity before processing. You can appoint an authorized agent (with proof). We respond promptly per law.

Complaints

If you have complaints about how we process your personal data, contact us below. Depending on your location, you can appeal our decision or file with the relevant data protection authority (e.g., EEA list here).

International Transfers

We may transfer, store, and process your personal data outside your country of residence. For transfers outside the EEA/UK, we rely on mechanisms like EU Standard Contractual Clauses or equivalent UK-approved contracts, unless to an adequate protection country.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices or for operational, legal, or regulatory reasons. Revised versions will be posted here with an updated "Last Updated" date and required notices.

Contact

For questions about our privacy practices or this Privacy Policy, or to exercise rights, email info@recoonresistance.com. We are the data controller for your personal data under applicable privacy laws.